RISoul 2027 — BOOKING TERMS & CONDITIONS
Trip: Saathi Ski Collective Risoul 2027
Trip dates: 21–26 March 2027
Destination: Risoul, France
Organiser: Saathi Ski Group
Trading name: Saathi Ski Collective
Last updated: 30 September 2026
1. ABOUT THESE TERMS
1.1. These Booking Terms & Conditions (“Terms”) apply to all bookings made for the Saathi Ski Collective Risoul 2027 trip taking place from 21 March 2027 to 26 March 2027 (“the Trip”).
1.2. The Trip is organised by Saathi Ski Group, trading as Saathi Ski Collective (“Saathi”, “we”, “us” or “our”).
1.3. The person making a booking is referred to as “you” or the “Traveller”.
1.4. By making a booking, paying a deposit or other amount towards the Trip, or otherwise confirming your place, you confirm that you have read, understood and agreed to these Terms.
1.5. These Terms form part of the contract between you and Saathi Ski Group.
1.6. Nothing in these Terms is intended to exclude, restrict or override any statutory right or liability which cannot legally be excluded or restricted.
2. THE TRIP
2.1. The Trip is a five-night ski trip to Risoul, France, taking place from 21 March 2027 to 26 March 2027.
2.2. The package purchased from Saathi includes the services expressly identified in Section 3 of these Terms and in the applicable booking confirmation.
2.3. The Trip is designed as a group ski and social experience. It may involve skiing, snowboarding, mountain activities, social events and other activities.
2.4. The Trip involves physical activities and travel in a mountainous environment. Participation in skiing, snowboarding and other activities is subject to the risks described in Section 12.
2.5. The precise arrangements, suppliers, timings and itinerary may be subject to reasonable change in accordance with these Terms and applicable law.
3. WHAT IS INCLUDED
Unless otherwise stated in your individual booking confirmation, your Trip price includes:
Accommodation
Five nights' accommodation at Le 1850 Hôtel Club Risoul, from 21 March to 26 March 2027.
Meals
Breakfast at the hotel, beginning on the second day and ending on the final day
Dinner at the hotel, beginning on the first day and ending on the penultimate day; and
Wine with dinner, where provided as part of the hotel's dining arrangements.
Skiing
Five-day Risoul ski lift pass;
SkiSet Sensation equipment hire, comprising:
skis;
ski boots; and
poles;
Helmet hire.
Saathi Ski Experience
The organised Saathi Ski Experience, comprising the group, social and community elements expressly advertised by Saathi Ski Collective as part of the Trip.
3.2. Any specific supplier rules, operating conditions, restrictions, equipment requirements or safety requirements relating to the above services will also apply.
3.3. Where a particular service becomes unavailable, Saathi will deal with the matter in accordance with these Terms and any applicable statutory rights.
4. WHAT IS NOT INCLUDED
Unless expressly stated otherwise in your booking confirmation, the following are not included in the Trip price:
flights;
airport, railway station or other transfers to or from Risoul;
ski or snowboard lessons;
winter sports or travel insurance;
tourist tax payable to the hotel;
food or drink other than that expressly identified as included;
ski or snowboard clothing;
gloves, goggles or other personal ski equipment;
additional or upgraded equipment;
equipment other than the specified SkiSet Sensation package;
personal expenditure;
medical expenses;
emergency treatment or repatriation;
damage deposits;
charges for damage caused to accommodation, equipment or other property;
optional activities;
optional excursions;
additional transport;
costs resulting from missed transport or activities caused by you;
and anything else not expressly identified as included.
4.2. Flights, transfers, lessons, insurance and tourist tax are specifically excluded from the standard Trip price.
5. OPTIONAL ADD-ONS
5.1. Saathi may offer additional services separately, including:
airport or other transfers; and
ski or snowboard lessons.
5.2. Optional services are not included in the standard Trip price unless expressly stated in your booking confirmation.
5.3. Optional services may become available for purchase closer to the Trip.
5.4. Availability of optional services is not guaranteed.
5.5. Optional services may be supplied by independent third-party providers and may be subject to their own terms and conditions.
5.6. Any optional service purchased after the original booking may have separate payment, cancellation and refund terms, which will be communicated at the time of purchase.
6. BOOKING AND CONTRACT FORMATION
6.1. A booking request does not guarantee a place on the Trip.
6.2. Your booking becomes confirmed when:
(a) Saathi accepts your booking; and
(b) the required payment has been successfully received.
6.3. Once confirmed, a legally binding contract exists between you and Saathi Ski Group.
6.4. If you make a booking on behalf of other Travellers, you confirm that you have authority to do so and that those Travellers have been made aware of these Terms.
6.5. Each Traveller is individually responsible for complying with these Terms.
6.6. Saathi reserves the right to refuse a booking where there is a legitimate reason to do so, including where:
the Trip is sold out;
payment has not been received;
required information has not been provided;
the Traveller does not satisfy applicable participation requirements;
accepting the booking would create an unreasonable safety or operational risk; or
the booking cannot reasonably be accommodated.
7. PRICE AND PAYMENT
7.1. The total price of your Trip is the price stated at the time of booking and in your booking confirmation.
7.2. Unless otherwise stated, prices are per person.
Full payment
7.3. Where you select full payment, the full Trip price is payable at the time of booking.
Deposit payment
7.4. Where a deposit option is offered, the deposit specified at the time of booking is payable when the booking is made.
7.5. The remaining balance must be paid in full on or before 21 January 2027.
7.6. The balance payment deadline is 23:59 UK time on 21 January 2027.
7.7. You are responsible for ensuring that the payment reaches Saathi by the deadline.
7.8. If the balance has not been received by the deadline, Saathi may treat the booking as cancelled by you and retain amounts paid, subject to any statutory rights that cannot lawfully be excluded.
7.9. Saathi may send reminders before the deadline but is not required to do so.
7.10. Any grace period offered by Saathi is discretionary and does not alter the contractual payment deadline.
8. CANCELLATION BY THE TRAVELLER
8.1. Saathi's early cancellation offer
Saathi is offering all Travellers an enhanced early cancellation period.
You may cancel your booking and receive a full refund of amounts paid to Saathi provided that your cancellation is received by Saathi no later than:
23:59 UK time on 31 December 2026
8.2. This applies equally to:
bookings paid in full; and
bookings made using the deposit option.
8.3. Where you cancel within this period, Saathi will refund amounts paid to Saathi for the Trip, subject to any separate services or charges that you have expressly purchased under separate terms.
8.4. Cancellation after 31 December 2026
From 00:00 on 1 January 2027, voluntary cancellation by the Traveller will ordinarily result in no refund.
This includes cancellation because of:
change of mind;
change in personal circumstances;
work commitments;
university or educational commitments;
financial circumstances;
change in relationship or travel companions;
inability to find someone to travel with;
change in travel plans;
inability to attend;
failure to book flights;
failure to obtain travel documentation;
failure to obtain a visa or travel authorisation;
failure to obtain suitable insurance;
illness or injury affecting the Traveller;
missed flights or other transport; or
any other reason attributable to the Traveller.
8.5. This clause is subject to statutory cancellation rights that cannot lawfully be excluded.
8.6. Where applicable law gives you a right to cancel the package for a specified reason, that right will apply notwithstanding this section.
8.7. Cancellation requests must be submitted in writing to the contact details supplied by Saathi.
8.8. The effective cancellation time will be when Saathi receives your cancellation request.
9. TRANSFER OF A BOOKING
9.1. Where permitted by applicable law, you may request to transfer your booking to another person before the Trip begins.
9.2. The replacement Traveller must satisfy all applicable requirements and agree to these Terms.
9.3. Saathi may charge reasonable costs arising from the transfer, including costs imposed by suppliers.
9.4. The original Traveller and replacement Traveller may be jointly or individually responsible for any reasonable transfer costs that remain unpaid.
9.5. Saathi may refuse a proposed transfer where the transfer is not reasonably possible or the replacement Traveller does not satisfy the requirements of the Trip.
9.6. Nothing in this section removes any statutory right to transfer a package booking.
10. TRAVEL INSURANCE
10.1. Appropriate travel and winter sports insurance is strongly recommended and may be required as a condition of participation.
10.2. Your policy should ideally cover:
cancellation;
curtailment;
medical treatment;
emergency repatriation;
skiing and snowboarding;
winter sports;
personal liability;
lost or stolen belongings;
damage to belongings;
missed departures and connections; and
other risks relevant to your circumstances.
10.3. Saathi is not your insurer.
10.4. Saathi is not responsible for losses that are properly recoverable from your insurer.
10.5. You are responsible for checking the exclusions and coverage limits of your policy.
11. PASSPORTS, VISAS AND TRAVEL DOCUMENTS
11.1. You are responsible for ensuring that you possess all documents required for the Trip.
11.2. This may include:
a valid passport;
visa or travel authorisation;
immigration documentation;
EHIC/GHIC where applicable;
travel insurance documents; and
any other documentation required by the relevant authorities.
11.3. Saathi does not guarantee that any Traveller will be permitted to enter France or any other country.
11.4. Failure to obtain the necessary documentation does not ordinarily entitle you to a refund.
11.5. Travellers should check current official travel and entry requirements before travelling.
12. SKIING, SNOWBOARDING AND INHERENT RISKS
12.1. Skiing and snowboarding are activities involving inherent risks which cannot be completely eliminated.
12.2. These risks may include:
falls;
collisions;
loss of control;
changing snow conditions;
ice;
uneven terrain;
rocks and other natural obstacles;
artificial obstacles;
other skiers or snowboarders;
piste closures or diversions;
adverse weather;
avalanches and other mountain hazards;
altitude-related effects;
cold-related illness;
equipment failure;
equipment adjustment issues;
physical exhaustion;
serious injury; and
in extreme circumstances, death.
12.3. By participating in these activities, you acknowledge that these inherent risks exist.
12.4. You must take reasonable care for your own safety and the safety of others.
12.5. You must follow:
resort rules;
piste safety rules;
instructor instructions;
equipment supplier instructions;
Saathi's reasonable safety instructions; and
applicable laws and regulations.
12.6. Saathi does not exclude liability for death or personal injury caused by Saathi's negligence or any other liability which cannot lawfully be excluded.
12.7. Your acknowledgement of the inherent risks of skiing does not constitute acceptance of negligence by Saathi.
13. HEALTH, FITNESS AND MEDICAL CONDITIONS
13.1. You are responsible for determining whether you are physically capable of participating in the activities you choose to undertake.
13.2. You should seek appropriate medical advice where you have concerns about your ability to participate.
13.3. You must provide Saathi with information about any disability, mobility requirement, allergy or other requirement which is reasonably necessary for Saathi to arrange the Trip safely and appropriately.
13.4. Saathi will take reasonable steps to accommodate notified requirements where reasonably possible.
13.5. Saathi cannot guarantee that every activity or service will be suitable for every medical or accessibility requirement.
13.6. Saathi may require you to stop participating in an activity where reasonably necessary for your safety or the safety of others.
14. PARTICIPANT CONDUCT
14.1. You must behave responsibly and respectfully throughout the Trip.
14.2. You must comply with reasonable instructions from:
Saathi representatives;
hotel staff;
instructors;
drivers;
equipment providers;
resort personnel; and
other relevant suppliers.
14.3. The following conduct is prohibited:
violence;
threats;
harassment;
sexual harassment;
bullying;
discriminatory behaviour;
hate speech;
threatening or abusive behaviour;
theft;
deliberate property damage;
dangerous behaviour;
unlawful drug possession or use;
serious disruption of the Trip; or
behaviour which places another person at unreasonable risk.
14.4. Excessive alcohol consumption does not excuse misconduct.
14.5. You must not participate in skiing, snowboarding or other activities while materially impaired by alcohol, drugs or another substance which affects your ability to participate safely.
15. REMOVAL FROM ACTIVITIES OR THE TRIP
15.1. Saathi may require you to leave an activity or event where reasonably necessary for safety, security or operational reasons.
15.2. Where a Traveller engages in serious misconduct or creates a serious or continuing risk to themselves or others, Saathi may terminate their participation in the Trip.
15.3. Where reasonably necessary, Saathi may require the Traveller to leave accommodation or other facilities.
15.4. Where your participation is terminated because of your conduct, you will ordinarily not be entitled to a refund.
15.5. You will be responsible for reasonable additional costs arising from your conduct, including:
alternative accommodation;
alternative transport;
damage caused by you;
repatriation; and
reasonable administrative or supplier costs.
15.6. Nothing in this section permits Saathi to exclude any liability which cannot legally be excluded.
16. ACCOMMODATION
16.1. Accommodation is provided at Le 1850 Hôtel Club Risoul, subject to the terms and operating requirements of the accommodation provider.
16.2. The hotel may impose its own:
check-in and check-out requirements;
house rules;
security or damage deposits;
occupancy requirements;
noise policies; and
other reasonable conditions.
16.3. You must comply with those requirements.
16.4. You are responsible for damage caused by you beyond reasonable wear and tear.
16.5. Saathi may pass on legitimate charges imposed by the accommodation provider as a result of your conduct.
17. EQUIPMENT HIRE
17.1. The standard Trip includes SkiSet Sensation equipment comprising skis, boots and poles, together with helmet hire.
17.2. Equipment is subject to availability and supplier requirements.
17.3. You must use equipment responsibly and in accordance with supplier instructions.
17.4. You must not alter, modify, misuse or permit unauthorised persons to use hired equipment.
17.5. You may be responsible for loss or damage to equipment caused by your negligence, misuse or deliberate conduct, subject to the supplier's applicable terms and applicable law.
17.6. Equipment should be returned in accordance with the supplier's instructions.
18. LIFT PASSES
18.1. The standard Trip includes a five-day Risoul lift pass.
18.2. Lift passes are subject to the rules, operating conditions and restrictions of the relevant ski area and lift-pass provider.
18.3. Saathi does not guarantee that every lift or piste will be operational throughout the Trip.
18.4. Lift operations may be affected by:
weather;
snow conditions;
safety considerations;
maintenance;
technical problems;
operational decisions; or
other circumstances outside Saathi's reasonable control.
18.5. Where a lift or piste is unavailable, Saathi will deal with the matter in accordance with applicable law and the relevant supplier arrangements.
19. WEATHER AND MOUNTAIN CONDITIONS
19.1. Saathi does not guarantee particular:
snowfall;
snow depth;
weather conditions;
temperatures;
piste conditions;
visibility;
lift availability; or
mountain conditions.
19.2. Mountain conditions can change rapidly and may affect the availability or suitability of activities.
19.3. Saathi will take reasonable steps to respond to material operational or safety issues.
19.4. Where a service cannot be provided because of circumstances outside Saathi's reasonable control, the parties' rights will be determined in accordance with applicable law.
20. TRANSPORT AND FLIGHTS
20.1. Flights are not included in the Trip.
20.2. Travellers are responsible for arranging and paying for their own flights.
20.3. Transfers are not included in the standard Trip price.
20.4. Saathi may offer optional transfer services closer to the Trip.
20.5. Where you purchase an optional transfer, the terms communicated at the time of purchase will apply.
20.6. Saathi is not responsible for independently arranged flights or transport which you purchase separately from the Trip.
20.7. If you miss an independently arranged flight or transport because of your own actions, any resulting costs are your responsibility.
21. CHANGES TO THE TRIP
21.1. Saathi may make reasonable changes to the Trip where necessary.
21.2. Changes may arise from:
supplier availability;
accommodation requirements;
weather;
snow conditions;
resort operations;
safety considerations;
transport issues;
government requirements;
local restrictions;
supplier changes; or
circumstances outside Saathi's reasonable control.
21.3. Where a change constitutes a significant alteration to the package, Saathi will provide the rights and options required by applicable law.
21.4. Where Saathi cannot provide a significant proportion of the agreed package, it will provide appropriate alternatives where required by law.
21.5. Where a statutory right to a price reduction, compensation or cancellation arises, that right will apply.
22. CANCELLATION BY SAATHI
22.1. Saathi may cancel the Trip where permitted by applicable law.
22.2. This may include circumstances where:
the required minimum number of participants has not been reached, where applicable;
unavoidable and extraordinary circumstances make performance impossible or significantly affect the Trip;
a supplier becomes unable to provide an essential service;
government restrictions prevent the Trip from taking place; or
another circumstance arises which legally entitles Saathi to terminate the package.
22.3. Where Saathi cancels the Trip, Travellers will receive the refund and/or other rights required by applicable law.
22.4. Saathi will communicate cancellation as soon as reasonably practicable.
23. UNAVOIDABLE AND EXTRAORDINARY CIRCUMSTANCES
23.1. Unavoidable and Extraordinary Circumstances (“UEC”) means events which satisfy the applicable legal definition and which significantly affect the performance of the Trip or the carriage of Travellers to the destination.
23.2. Such circumstances may include serious natural disasters, warfare, terrorism, major government restrictions, serious disease outbreaks or other events outside the reasonable control of the parties.
23.3. Whether an event qualifies as UEC will depend on the circumstances and applicable law at the relevant time.
23.4. Where UEC gives a Traveller a statutory right to terminate without a termination fee, that right will apply.
23.5. Where UEC prevents or materially affects the performance of the Trip, Saathi's obligations will be determined in accordance with applicable law.
24. SAATHI'S RESPONSIBILITY FOR THE PACKAGE
24.1. Where the Trip constitutes a package under applicable law, Saathi accepts responsibility for the performance of the travel services included in the package as required by law.
24.2. This responsibility applies whether the relevant service is performed by Saathi or by an independent third-party supplier.
24.3. If a travel service is not provided as agreed, you should notify Saathi without undue delay.
24.4. Saathi will have a reasonable opportunity to remedy a lack of conformity where required by law.
24.5. Where a lack of conformity cannot properly be remedied, applicable statutory rights may include:
an appropriate price reduction;
compensation;
alternative arrangements; or
termination of the package.
24.6. Nothing in these Terms removes those statutory rights.
The 2018 Regulations expressly make the organiser responsible for performance of package travel services and provide rights where services are not performed as agreed. Legislation.gov.uk
25. LIABILITY FOR INJURY, DEATH AND DAMAGE
25.1. Nothing in these Terms excludes or limits liability which cannot legally be excluded or limited.
25.2. In particular, Saathi does not exclude or restrict liability for:
(a) death or personal injury caused by negligence;
(b) fraud or fraudulent misrepresentation;
(c) deliberate wrongdoing; or
(d) any other liability which applicable law prohibits Saathi from excluding or restricting.
25.3. You remain responsible for your own negligent, reckless, unlawful or deliberately wrongful actions.
25.4. If your actions cause injury to another person or damage to property, you may be personally liable for the resulting loss or damage.
25.5. Saathi may seek recovery from you for reasonable losses and costs caused by your negligent, reckless, unlawful or deliberately wrongful conduct, subject to applicable law.
25.6. Saathi will not be liable for loss or damage caused solely by:
(a) the Traveller;
(b) an unrelated third party where the event was unforeseeable and unavoidable;
(c) unavoidable and extraordinary circumstances; or
(d) circumstances for which applicable law excludes Saathi's liability.
25.7. Where the Package Travel Regulations apply, any limitation of compensation will be subject to those Regulations.
25.8. Nothing in this section limits Saathi's statutory responsibilities as package organiser.
25.9. The Package Travel Regulations specifically prevent contractual compensation limits from applying to personal injury or damage caused intentionally or through negligence and impose further requirements on other contractual limits. Legislation.gov.uk
26. PERSONAL POSSESSIONS
26.1. You are responsible for your own belongings throughout the Trip.
26.2. You should take reasonable precautions to protect valuables.
26.3. Subject to applicable law, Saathi is not responsible for loss, theft or damage to personal belongings where the loss was not caused by Saathi's negligence, breach of contract or other legally actionable act or omission.
26.4. You are strongly advised to insure valuable belongings.
27. THIRD-PARTY SUPPLIERS
27.1. Saathi may use independent suppliers, including:
hotels;
ski equipment providers;
ski schools;
instructors;
transport operators;
restaurants;
activity providers; and
other contractors.
27.2. Those suppliers may impose their own reasonable terms and safety requirements.
27.3. You agree to comply with those requirements.
27.4. Saathi may have rights of redress against suppliers where a supplier contributes to a failure to provide a service or other liability.
27.5. Nothing in this section removes Saathi's statutory responsibilities as organiser.
28. COMPLAINTS AND PROBLEMS DURING THE TRIP
28.1. If you experience a problem with a service included in the Trip, you should notify Saathi without undue delay.
28.2. You should provide sufficient information for Saathi to investigate and, where appropriate, remedy the problem.
28.3. You should also notify the relevant supplier where appropriate.
28.4. Where a problem can reasonably be remedied during the Trip, you should give Saathi a reasonable opportunity to do so.
28.5. If you incur necessary and reasonable expenses because Saathi refuses or is unable to remedy a problem where the law requires it to do so, your statutory rights will apply.
28.6. Nothing in this section restricts any statutory right to compensation or price reduction.
29. ASSISTANCE
29.1. Where required by applicable law, Saathi will provide reasonable assistance to a Traveller in difficulty.
29.2. Such assistance may include:
appropriate information about health services;
assistance with communications;
assistance in finding alternative travel arrangements; or
other reasonable assistance required by law.
29.3. Where the difficulty has been caused intentionally or through the Traveller's negligence, Saathi may charge a reasonable fee for assistance to the extent permitted by law.
30. TRAVEL DOCUMENTS AND PERSONAL RESPONSIBILITY
30.1. You are responsible for ensuring that you comply with all applicable legal requirements.
30.2. This includes responsibility for:
passports;
visas;
immigration status;
travel authorisations;
travel insurance;
medical requirements; and
any documentation required for participation.
30.3. You are also responsible for arriving at designated meeting points at the times communicated by Saathi.
30.4. Failure to do so may result in additional costs for which you are responsible where permitted by law.
31. PHOTOGRAPHY AND VIDEO
31.1. Saathi may photograph or film activities and events taking place during the Trip for legitimate business, community and marketing purposes.
31.2. You acknowledge that you may appear incidentally in group photographs or video.
31.3. Saathi will not knowingly use a clearly identifiable image of you for a material marketing purpose where you have expressly notified Saathi in advance that you do not consent, subject to applicable law.
31.4. You should notify Saathi before the Trip if you have specific concerns about appearing in photographs or video.
31.5. Nothing in this section requires Saathi to use your image.
32. DATA PROTECTION
32.1. Saathi will process personal data in accordance with applicable data protection legislation and its Privacy Policy.
32.2. Personal information may be shared with relevant suppliers where reasonably necessary to arrange and provide the Trip.
32.3. This may include accommodation providers, equipment providers, instructors, transport providers and other relevant suppliers.
32.4. You are responsible for ensuring that information provided to Saathi is accurate and up to date.
33. SPECIAL REQUESTS AND ACCESSIBILITY
33.1. Any special request should be communicated to Saathi as early as possible.
33.2. Saathi will take reasonable steps to accommodate requests where reasonably possible.
33.3. A special request is not guaranteed unless Saathi expressly confirms it in writing.
33.4. Where a special requirement is material to your ability to participate, you should notify Saathi before booking wherever reasonably possible.
34. MINORS
34.1. Unless expressly agreed otherwise, the Trip is intended for adults over 21.
34.2. Saathi may impose additional requirements where a Traveller under 21 is permitted to participate.
34.3. Appropriate parental or guardian consent may be required.
35. BOOKING ERRORS
35.1. Saathi will take reasonable care to ensure booking information is accurate.
35.2. Where a booking error is attributable to Saathi or its booking system, Saathi will address the matter in accordance with applicable law.
35.3. Saathi is not responsible for errors attributable to information supplied incorrectly by the Traveller or circumstances outside Saathi's reasonable control.
36. INSOLVENCY PROTECTION
36.1. Where required by the Package Travel and Linked Travel Arrangements Regulations 2018, Saathi will maintain appropriate insolvency protection covering payments made by Travellers in respect of the package.
36.2. The applicable insolvency protection arrangements and the entity responsible for providing that protection will be communicated to Travellers as required by law.
36.3. This section will be updated with the relevant protection provider and contact details before bookings are accepted where required.
The Regulations require UK-established package organisers to provide effective insolvency security covering specified traveller payments and, where applicable, repatriation. Legislation.gov.uk
Important: do not publish this clause as final until you have actually established the required insolvency protection and inserted the provider's details.
37. COMMUNICATIONS
37.1. Saathi may contact you by:
email;
telephone;
SMS;
WhatsApp; or
another reasonable electronic communication method.
37.2. You are responsible for providing accurate contact information.
37.3. You should regularly check communications from Saathi before and during the Trip.
37.4. Saathi is not responsible for communications failing to reach you because you supplied incorrect contact details or failed to check them.
38. PAYMENT PROCESSING
38.1. Payments may be processed by third-party payment providers.
38.2. Third-party payment providers may have their own terms and privacy policies.
38.3. A payment being initiated does not constitute payment until the funds have successfully cleared.
39. NO WAIVER
39.1. If Saathi does not immediately enforce a provision of these Terms, this does not constitute a waiver of its right to enforce that provision subsequently.
39.2. Any waiver must be expressly confirmed in writing.
40. SEVERABILITY
40.1. If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be modified or interpreted to the minimum extent necessary to make it lawful where legally possible.
40.2. The remaining provisions will continue to apply.
40.3. An invalid provision will not affect the validity of the remainder of the contract.
41. ENTIRE AGREEMENT
41.1. These Terms, your booking confirmation and the information expressly incorporated into your booking form the agreement between you and Saathi concerning the Trip.
41.2. If there is a conflict between these Terms and mandatory applicable law, the law will prevail.
41.3. If there is a conflict between these Terms and a specific term in your booking confirmation, the booking-specific term will apply to the extent of the conflict.
41.4. No oral representation by a Saathi representative will amend these Terms unless confirmed in writing by an authorised representative of Saathi.
42. GOVERNING LAW
42.1. These Terms and the contract between you and Saathi are governed by the law of England and Wales, subject to any mandatory consumer protections applicable to you.
42.2. Subject to mandatory consumer rights, the courts of England and Wales will have jurisdiction over disputes arising from or relating to the Trip.
42.3. Nothing in this clause prevents a consumer from relying upon mandatory legal protections or bringing proceedings in another jurisdiction where the law permits them to do so.
43. STATUTORY RIGHTS
43.1. Nothing in these Terms is intended to exclude, restrict or waive any statutory right which cannot lawfully be excluded, restricted or waived.
43.2. Where the Trip constitutes a package within the meaning of applicable legislation, the Package Travel and Linked Travel Arrangements Regulations 2018 will apply.
43.3. Where those Regulations provide you with rights concerning:
cancellation;
transfer;
refunds;
price reductions;
compensation;
alternative arrangements;
assistance;
lack of conformity; or
insolvency protection,
those rights will apply notwithstanding anything else in these Terms.
43.4. The Competition and Markets Authority also makes clear that consumer contract terms must be fair and transparent; an unfair term may not be binding on the consumer. GOV.UK
44. KEY BOOKING DATES
DateRequirementBooking dateDeposit or full payment, depending on payment option31 December 2026, 23:59 UK timeFinal deadline for voluntary cancellation with full refund1 January 2027, 00:00Early cancellation period ends21 January 2027, 23:59 UK timeFinal deadline for outstanding balances21 March 2027Trip begins26 March 2027Trip ends
45. TRAVELLER ACKNOWLEDGEMENT
By completing a booking, you confirm that:
you have read and understood these Terms;
you agree to be bound by them;
the information you have supplied is accurate;
you understand what is included in your Trip;
you understand that flights, transfers, ski/snowboard lessons, winter sports insurance and tourist tax are not included unless separately purchased;
you understand the payment deadlines;
you understand that the special full-refund cancellation period ends at 23:59 on 31 December 2026;
you understand that voluntary cancellation after that deadline will ordinarily result in no refund, subject to statutory rights;
you understand that any outstanding balance must be paid by 23:59 on 21 January 2027;
you understand that skiing and snowboarding involve inherent risks;
you agree to comply with applicable safety rules and reasonable instructions;
you agree to behave responsibly towards other Travellers, Saathi representatives and suppliers;
you understand the importance of obtaining appropriate winter sports insurance; and
you agree to these Booking Terms & Conditions.